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Frequently Asked Questions

General QuestionsRewardsMerchants
How can ComCard help my business?

Using ComCard you can:

  • Attract new customers without any payments ahead of purchase

  • Offer incentive to increase retention based on purchase activity at your store

  • Promote your business to customers in your neighborhood with precise filtering

How ComCard is different from my loyalty program in place?

If you are already using a loyalty program we will eliminate maintenance cost and increase customer satisfaction. We will take care of user signup and maintenance of cards.

Do I have to provide the same discount for all companies?

No. You can configure to provide different discounts for different industries based on how much they purchase from you within the last year or based on each individual transaction size.

Which merchants can sign up for the program?

All US-based merchants with legal entities (such as Sole Proprietors, C-corps, S-corps, LLCs, or LLPs) can apply for the program.

Is there the amount of a minimum reward I have to provide?

ComCard required to provide at least 1% cashback to at least 1 industry.

What do I have to pay at the moment of the transaction?

You have to pay only the rewards amount that you provide to your customer. We do not charge anything on top of it.

How do I pay for the provided rewards?

Every month we will automatically send you to invoice for all provided rewards. You can pay it online by providing account information for ACH payment.

Сall us if you have questions

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ComCard card is issued by Sutton Bank, Member FDIC, pursuant to license by Mastercard International. Terms and conditions apply. See the ComCard Platform Agreement for details.